Terms and Conditions

Welcome to theautumnsfragrance — your destination for premium, captivating fragrances. These Terms and Conditions (“Terms”) apply when you visit our website (https://theautumnsfragrance.com), purchase from our store, or interact with our services. By using our site, you agree to these Terms. If you do not agree, kindly refrain from using our website.

1. Who We Are

We are The Autumns Fragrance, a luxury fragrance brand passionate about curating exquisite scents that elevate your everyday experience. Every bottle is a blend of craftsmanship, quality, and timeless elegance, delivered with care to your doorstep.

2. Using Our Website

When accessing or using our website, you agree to:

  • Use the site for lawful and ethical purposes only.

  • Avoid engaging in harmful or disruptive behavior (e.g., hacking, spamming, tampering with our systems).

  • Provide accurate and truthful information during checkout or account creation.

We reserve the right to restrict or revoke access to users who violate these guidelines.

3. Orders & Payments

  • Once an order is placed, you’ll receive an order confirmation via email. Please note, this confirmation is not a guarantee of order acceptance.

  • We reserve the right to cancel or modify orders due to pricing errors, stock limitations, or suspicious activity.

  • All prices are listed in PKR (Pakistani Rupees) and include applicable taxes.

  • We accept a variety of secure payment options, including credit/debit cards, digital wallets, and bank transfers.

4. Shipping & Delivery

  • We currently ship across Pakistan only.

  • Standard delivery takes 2–3 business days, depending on your location.

  • Delays caused by weather, holidays, or other unforeseen events are beyond our control — but we promise to keep you informed every step of the way.

  • Once your order is dispatched, you’ll receive tracking details via email or SMS.

5. Returns & Refunds

Your satisfaction is our priority. If something doesn’t feel right, we’ll make it right.

  • Received a damaged, defective, or incorrect perfume? Please contact us within 48 hours of delivery, with clear photos and your order number.

  • Eligible returns can be refunded or exchanged, subject to inspection.

  • Due to the nature of perfume products, we cannot accept returns once the seal is broken unless the product was incorrect or damaged.

For more details, please refer to our full Refund & Return Policy.

6. Intellectual Property

All content on this website — including product imagery, scent descriptions, branding elements, logos, and design — is the exclusive property of The Autumn’s Fragrance. You may not use, reproduce, or distribute our content without express written consent.

7. Limitation of Liability

We strive to maintain a seamless and secure shopping experience. However, we are not liable for:

  • Temporary site outages or technical errors.

  • Losses arising from the use of third-party tools or integrations.

  • Any incidental or indirect damages linked to site usage or product issues.

Use of our site is at your own discretion and risk.

8. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be published on this page with a revised date. Continued use of the site signifies your acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Pakistan, under local jurisdiction.